Ensuring Your Care During Covid

When your desire to travel, dine and unwind returns, it’s our guarantee that we are fully prepared to welcome you back safely and warmly.

Our Caring For You programme includes detailed cleaning, sanitising and health & safety protocols that have been developed in line with HSE, Government and Irish Hotel Federation guidelines. These protocols have been fully implemented across our hotel and focus on health and hygiene in all aspects of our operations. In addition, we will be implementing some new innovations and services, to ensure your time with us is as enjoyable and relaxing as possible during this challenging time.

Some of these guidelines will be highly visible to your throughout our hotel. Others will be combined into our service offerings. While many of our back-of-house guidelines will go unseen by you. In all cases, the wellbeing of our valued guests and colleagues will be our utmost consideration, so that we all continue to enjoy our time at The Kilkenny Hibernian Hotel.

Communal Areas

• Vigorous and frequent cleaning and sanitising of all surfaces and touch points is being carried out throughout our hotel.
• For guest comfort we are maintaining sanitiser stations throughout the hotel and we are using the highest quality sanitiser in all areas.
• Maintaining protection screens for guest and employee comfort.
• Our service team will be wearing face coverings at their discretion.

We have made a lot of changes to the way we operate in order to offer you the highest levels of comfort and peace of mind whilst staying with us. While this has been challenging for all our employees, who have all undergone extensive retraining to adapt to the new norms, we are happy to do it. So please bear with us if things are not quite as they used to be, while we continue to adapt to this, ever changing and always challenging environment.